Filipina

Customer Service/Virtual Assistant Extraordinaire

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.90/hour ($1,214.40/month)

Bachelors degree

Last Active

November 15th, 2024 (today)

Member Since

January 21st, 2018

Profile Description

I love interacting with people coming from different backgrounds, getting to know them and just to be of service to them and at the same time be in a dynamic work environment, which brought me to where I am today in Customer Service. I have been in Customer Service as long as I can remember. I have worked in a US cable company as a Customer Service Associate doing phone, email, and chat support. I was a telephone banker in one of the biggest banks in the US. I handled mostly complaints and escalated calls which highlights my skills in problem-solving and customer retention. For the past 4 years, I worked as a Tier 2 Product/ Technical Support Specialist in a top-tier cloud-based phone system handling escalated customer issues, reporting bugs to our engineers, and working together with them in solving those issues. I've also done freelance jobs in the past like proof-reading, article writing, e-book editing, ad posting and social media management among others. As much as I love working in an office environment, being able to work from home and be more flexible of my time are what I'm more passionate about nowadays. 

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Marketing » Content Creation » Proofreading

Customer Support » Social Media Moderation

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Customer Support » Content Management

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
43
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  120
DISC
Dominance: 28
Influence: 18
Steadiness: 16
Compliance: 39
English
C2(Advanced/Mastery)
Government ID
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