Career Summary-Excellent in conveying the client’s requirement to the team leader.-Excellent in converting the cold calls in to a new assignment.-Expertise in taking follow up on daily basis.-Expertise in working with a team.- Fast, accurate and have great attention to detail
- Ability to learn new skills
- Flexible to work in any shift and patient
Key Responsibilities Handled-Monitor calls to ensure positive customer experience and provide direct feedback on observed performance.-Attending escalation calls apart from taking normal calls.-Attaining daily, weekly and monthly targets specified by the process.
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