Current Employment Status:
Hired Part Time on Mar 13, 2022
Rosario
Customer Service Representative (chat, email , phone)
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Vocational diploma
Last Active
March 3rd, 2025 (yesterday)
Member Since
January 11th, 2018
Profile Description
Determined, team-player, fast learner, dedicated individual with almost 3 years of customer service experience and one year of
I am very capable of doing the following:
* Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
* Helped an average of 100 customers every day by approaching conversations with a positive attitude and focus on customer satisfaction.
* Developed and actualized customer service initiatives to decrease wait times.
* Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
* Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Knowledge in:
* Freshdesk
* Shopify
* ShipBob
* Google Sheet
* Google Docs
* Excel
* Word
Top Skills
Other Skills
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- City of Dasmarinas, Cavite
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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