Current Employment Status:
Hired Part Time on Mar 13, 2022
Rosario
Customer Service Representative (chat, email , phone)
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Vocational diploma
Last Active
April 1st, 2025 (2 days ago)
Member Since
January 11th, 2018
Profile Description
Determined, team-player, fast learner, dedicated individual with almost 3 years of customer service experience and one year of
I am very capable of doing the following:
* Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
* Helped an average of 100 customers every day by approaching conversations with a positive attitude and focus on customer satisfaction.
* Developed and actualized customer service initiatives to decrease wait times.
* Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
* Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Knowledge in:
* Freshdesk
* Shopify
* ShipBob
* Google Sheet
* Google Docs
* Excel
* Word
Top Skills
Other Skills
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- City of Dasmarinas, Cavite
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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