Spanish Bilingual | CSR | Property Management

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Overview

Looking for full-time work (8 hours/day)

at $11.38/hour ($2,002.88/month)

Bachelors degree

Last Active

November 21st, 2024 (yesterday)

Member Since

January 5th, 2018

Profile Description

Hola! I'm Upgrade to see actual info, a dedicated and detail-oriented professional with nearly two years of experience as a bilingual (Spanish and English) customer service representative and over two years managing short-term rental properties.

My background in both customer support and property management has equipped me with the skills to handle client inquiries efficiently, manage property logistics, and ensure an exceptional guest experience.

What I Bring to the Table:

Bilingual Proficiency: Fluent in both Spanish and English, ensuring clear, empathetic communication with clients from diverse backgrounds.

Customer Service Excellence: Skilled in managing inquiries, resolving complaints, and building rapport to enhance customer satisfaction and loyalty.

Property Management Expertise: Experienced in managing all aspects of short-term rentals, from guest communication and check-in processes to maintenance coordination and housekeeping standards.

Organizational Skills: Proficient in using tools like Notion to streamline property operations and customer service processes, ensuring smooth, efficient workflows.

Let’s work together to deliver outstanding service and operational excellence!

#SpanishSpeakingCSR #CustomerSupportSpecialist #BilingualCustomerService #PropertyManagementExpert #ShortTermRentalManager