Divina

 Plan. Strategize. Prioritize.

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

March 6th, 2025 (yesterday)

Member Since

January 3rd, 2018

Profile Description

I am an experienced and detail-oriented Customer Service Specialist with five years of expertise in managing customer interactions across multiple e-commerce platforms, email support systems, and social media channels. My background includes Amazon Back Support, order management, account health monitoring, and issue resolution, all while maintaining a customer-first approach to enhance satisfaction and brand loyalty.
My expertise includes:

? Multi-platform customer support via email, chat, and social media

? Order management & tracking to ensure seamless fulfillment

? Handling returns, refunds, and dispute resolution efficiently

? Managing Seller Central and maintaining account health

? Product listing & optimization support for improved visibility and sales
With a proactive and problem-solving mindset, I am committed to delivering exceptional customer experiences, optimizing support operations, and fostering long-term customer relationships. I am excited about the opportunity to contribute my skills to your team and help drive customer satisfaction and business growth.

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
31
Gender
Female
Website
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Address
Makati, Metro Manila
Tests Taken
IQ
Score:  123
DISC
Dominance: 56
Influence: 99
Steadiness: 46
Compliance: 39
English
C1(Advanced)
Government ID
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