*Skilled in customer services activities both on telephone and in person..
*Processing and filling paper works correctly.
*Responsible for all other duties assigned
*Good time management skills.
*Strong written and oral communication skills.
*Ability to reason and use strong judgment skills.
*Profound knowledge of providing guest services
*Ongoing leadership abilities.
*Provides appropriate and accurate hotel information to guests.
*Ability to be uncomplaining when handling more than one call at a time.
*Ability to work under pressure.
*Background knowledge of general hotel practices.
*Resolve guest complaints and ensure overall guest satisfaction.
*Familiarity with photocopying, scanning, faxing, printing of reports and presentations.
*Decision making.
*Using a system called filesmart for filing different documents.
*Commercial Awareness (Business Acumen)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.