Current Employment Status:
Hired Full Time on May 31, 2021
Your business is my business, together we succeed as one!
- Registered Pharmacist in PH
- Financial Advisor at Sunlife Financial Philippines
- Healthcare Administrative Assistance experience in a BPO industry for 3 years
- Customer Service / Sales Representative experience for 1 year
- Filipino Virtual Assistance Academy Student, September 2020
-Amazon Seller Virtual Assistance Student, October 2020
I grew up in Mindanao, Philippines but finished my college studies here in Cebu, Philippines with a degree of BS in Pharmacy at Cebu Doctors University in 2013. After I obtain my license as a professional, I worked as a Pharmacist for the first few years of my career. Later on, I landed a job in a BPO industry where I discovered my passion for customer service and doing administrative tasks. I also got interested to venture for a career in the sales industry hence I became a sales representative for a pharmaceutical company here in the Philippines. Since then, I have set my goal to find a long-term and stable job that would involve sales, customer service, administrative assistance as I believe I possess the potential as well as the attitude in terms of delivering expert services to these fields.
Few things that would best describe me, I'm an optimist, I don't just give up easily with one failure because for me mistakes and failures are the best teachers that could help us mold the best version of ourselves. I always find positivity in any difficult situation and I find ways to solve a problem instead of regretting and not doing anything about it.
Positivity, agility, and resilience is my secret when faced with a critical situation and to top it all of, being a detail-oriented person that I am, makes my work run smoothly under pressure. But with all of these, I am always open to continuous learning and mentorship. I am well equipped with skills that will provide you with the best quality service one could offer.
For the 7 years that I have been working, I learned to value commitment with my clients, that is I want to make sure I would be able to serve my purpose in helping them save more money and time so they could focus more on growing their business to the next level.
The things that I could do that will help you and our business are as follows:
Main Services: Registered Pharmacist | Administrative Support Specialist | Customer Service Representative.
1. Healthcare Virtual Assistance - EMR/EHR data management, medical transcription, insurance verifications, handling insurance claims, medical authorizations, and medical billings.
2. Amazon Seller Virtual Assistance -product listing/research, supplier sourcing, inventory management, sponsored ads and promotion, product launching, and account maintenance.
3. Remote Online Pharmacist - processing prescription refill requests, billing medications, and transcribing patient medical records.
4. General Virtual Assistance -
5. Receptionist duties - answering phone calls and appointment setting.
6. Social Media Management - social media creation and optimization, creating keyword searches, creating management, and marketing plans.
7. Sales - product promotion and customer targeting.
8. Customer service/Back Office Support - interact with customers via phone,
9. Technical skills - digital marketing, content writing, and medical software set-up.
10. Basic SEO and Youtube Optimization - currently taking up a freelancing course with the help of Filipino Virtual Assistance Academy, September 2020.
All other skills you might need, I would acquire those skills and train for you.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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