Customer Service/Sales/Virtual Assistant/Receptionist

Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Bachelors degree

Last Active

October 1st, 2024 (yesterday)

Member Since

October 3rd, 2017

Profile Description

Hello, I'm Zia, a professional customer service and sales representative with over 6+ years of experience in the Call Center industry, specializing mostly in US-based companies. While my primary focus is customer service, I've also successfully contributed to sales, account management, virtual assistance, and admin tasks. Proficient in inbound/outbound communications via phone, email, live chat, and social media management, I bring a diverse skill set honed through experiences with prominent US-based firms, enhancing team productivity. 

Education: 
* Bachelor's degree in International Hospitality Management

Strengths and Skills: 
* Exceptional English communication, both oral and written 
* Versatility in handling global customers via phone, email, and live chat 
* Proven success in inbound customer service and effective contributions to outbound sales 
* Efficient social media management and admin/VA tasks 
* Tech-savvy with a quick grasp of new technologies 
* Fast learner, well-organized, and adaptable to change

Accomplishments: 
* Consistently exceeded customer service expectations 
* Successfully managed diverse customer issues and needs 
* Thrived in remote work environments, showcasing self-discipline, independence, and productivity 
* Successfully completed a series of comprehensive trainings, focusing on customer service, effective communication, sales strategies, and enhancing English proficiency within the dynamic landscape of the Call Center industry. 

Availability: 
* Full-time commitment with a very flexible schedule.

I am enthusiastic about leveraging my customer service proficiency, sales background, and tech-savvy skills to contribute to the success of a company.