A Skilled communicator with a vast of 10+ years of experience in doing Appointment Setting, Customer Service, Data Entry Lead Gen and Telemarketing.
I have years of intensive training, background, and experience in different types of job categories. I make sure that I maintain an open line communication between me and my client at any given time. This practice allows business continuity that is vital in customer retention. Proficient and consistent in almost all aspects.
Through my experience, I have become adept at overseeing a wide diversity of customer-facing responsibilities while demonstrating a steadfast commitment to maximizing customer service and satisfaction. I make sure that my clients are more than satisfied with the service they receive while maintaining a professional relationship with them.
I would welcome the opportunity to speak with you and I am sure after appraisal of my job history and client feedback in my profile, you will see I am an individual with excellent potential and a perfect candidate to any project you need assistance with.. I close with great hopes and aspirations and looking forward to meet you.
I am skilled in the usage of diverse customer engagement software, like Mojo Dialer, Zioper, IQdial, Xencall, Trello, Podio, Vici Dialer, Lead Sherpa, Batch Dialer, Zendesk, Roar,Ring Central, 8x8 OpenPhone. REIReply, Slack, Zoho and any other software that will be provided
SKILLS AND EXPERTISE:
Efficient Appointment setter, Telemarketer, and Cold Caller
Lead Generation : Real State ( Probate, Investment, Mortgage) - Cold Calling for the prospective clients
Customer Service :, Inbound and Outbound/Cold calling,
Experience: 2 - 5 years
Sending out template emails Digital marketing through social site like LinkedIn and Facebook
Experience: 5 - 10 years
Making outbound calls to potential leads Updating CRM Setting up appointments
Experience: 10+ years
Taking inbound and outbound calls Setting up appointments Updating CRM
Experience: 6 months - 1 year
Receiving inbound calls assisting Clients with their needs
Experience: Less than 6 months
Generating leads searching for accurate details needed
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