Experience Customer Service Associate/ Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.85/hour ($1,028.90/month)

Not Specified

Last Active

November 24th, 2024 (today)

Member Since

September 28th, 2017

Profile Description

I have been in the BPO industry for 7 years, in 3 different companies. I was a Billing and Sales Representative in a telecommunication company known as AT&T,  I learned to present my products and services, negotiate and handle objections, after a year, they gave us additional task as a Technical Support Consultant, which made it easy for me on my second company at Comcast, being a Technical Support Associate made me more patience and I learned to establish good working relationships with customers. The last BPO company was an Air transportation service named Jetstar. I was a Travel Ambassador. I can say that being a Travel Agent enhances my skills in listening actively, discovering, being an analytical thinker, enthusiastic, being able to multitask, and my desire to help people.
During the outbreak of the Pandemic I dUpgrade to see actual info to work permanently from home and easily landed a job from an E-commerce company as a Feelance Virtual Assistant/ Customer Service handling email and phone. After that I work as an Outreach Specialist into a social media platform, an Order Lister, managing my client's product, doing Data Entry jobs, created an account for an online store, published products, and provide updates and report to my client. I also work as an Appointment Setter from a Real Estate Investors company and my last company was as a Virtual Hotel Receptionist.
I have knowledge in using Google Docs, Spreadsheets, Manage Dropbox, Google Drive, Google Calendar, and Canva for editing photos, creating simple logos, thumbnails, or creating slideshows. Additionally, I can remove the background of a person's image.
In March 2021, I completed a training and got a certificate in Social Media Management and Facebook ads. In November 2022, I completed a 3 day Training about Gorgias, Shopify and Zendesk.
I have used different systems and software programs and I am confident that I can operate other tools that I am not familiar with, by simply introducing it to me. I can surely figure things out and be an expert to it. I am an adaptable person who has been consistently praised as diligent, efficient, organized, attention to detail and Results-oriented by my managers/ clients. I am devoted to one job and I love challenges. I am open to new environments and experiences, I am certain that I have the necessary skills to successfully do any job adeptly and perform beyond expectations.