John

Customer/Client Service Champion

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Overview

Looking for part-time work (4 hours/day)

at $3.00/hour ($264.00/month)

Associates degree

Last Active

September 23rd, 2024 (today)

Member Since

September 20th, 2017

Profile Description

Hey there! I’m Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, a seasoned customer service aficionado with a cosmic journey spanning six years in the BPO universe. ???? Currently, I’m also donning my Helpdesk Support cape, swooping into rescue users from tech glitches like a digital superhero. Here’s why I’m your secret weapon:
???? Email Sorcery (Upgrade to see actual info):At Upgrade to see actual info, I’ve danced with dragons (okay, maybe just tricky order issues) via email. From decoding tracking mysteries to unraveling payment enigmas, I’ve crafted responses that leave customers doing virtual high-fives. ????
My attention to detail? It’s sharper than a unicorn’s horn. No query escapes my radar—I’m like Sherlock with a keyboard.
????? Voice Magician (Postmates and UberEats):Picture this: Hungry customers on the line, their stomachs growling like disgruntled dragons. Fear not—I’ve been the friendly voice calming their hunger-induced panic. ????????Whether it’s rerouting a burrito delivery or soothing a hangry soul, I handle it with grace. My secret? Jedi-level patience and a dash of wit.
???? Tech Whisperer:CRM systems? Ticketing tools? Knowledge bases? I’ve tamed them all. Learning new platforms? It’s my jam. ????Whether it’s troubleshooting gremlins in the matrix or explaining product features like a digital bard, I speak fluent geek.
???? Happiness Engineer:Customer smiles are my currency. Each interaction is a chance to sprinkle digital fairy dust and turn frustration into delight. ?Empathy? Check. Patience? Double-check. I’m like a Care Bear with a headset.
???? Team High-Fiver:Collaboration fuels my warp drive. Brainstorming solutions, celebrating wins—it’s my jam. Let’s build something epic together! ????
If you’re seeking a dedicated customer service sidekick who can rock both emails and phone calls, let’s chat. My inbox awaits your signal! ????

Top Skills

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Data Entry

Other Skills

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
27
Gender
Male
Website
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Address
General Trias, Cavite
Tests Taken
IQ
Score:  100
DISC
Dominance: 35
Influence: 15
Steadiness: 38
Compliance: 13
English
C2(Advanced/Mastery)
Uploaded ID
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