Nancy

KDP & Ingramspark Author Assistance| Ecommerce Specialist

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Overview

Looking for part-time work (5 hours/day)

at $17.30/hour ($1,903.00/month)

Bachelors degree

Last Active

November 26th, 2024 (2 days ago)

Member Since

September 11th, 2017

Profile Description

Hello!

I have more than 16 years of solid customer service experience and have worked with different customers across the globe. I have worked for different accounts ranging from telecommunications, billing, health care, self-publishing, and much more. All these have honed me into a driven individual who values customer satisfaction above all else. Moreover, I have a knack for expressing myself through writing, something which I am very comfortable with.

I have more than enough experience handling hundreds of emails daily and take so much pride in my ability to address all of these promptly. I am proficient in rewriting, proofreading, researching, and article writing tasks. I am keen on grammar and sentence structure. I have just started freelancing and I have a lot of reasons to stay in this competitive platform. I am a positive and goal-oriented individual and always do my best to deliver the tasks required.

Below is a list of my expertise, including the different platforms I've worked with:

Customer Service Skills (email/phone/chat);
Proofreading/Editing/Rewriting
Product Descriptions
Content Creation
Social Media Marketing
Shopify
Aliexpress
Oberlo
Pipedrive
Publishing Essentials
Zendesk
Salesforce

I look forward to working with you on your project. Looking forward to hearing from you.

Cheers,
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Top Skills

Project Management

Experience: 5 - 10 years

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Zendesk

Experience: 5 - 10 years

E-Commerce » Amazon » Kindle Direct Publishing (KDP)

Experience: 2 - 5 years

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

Basic Information

Age
39
Gender
Female
Website
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Address
Talisay City, Cebu
Tests Taken
IQ
Score:  112
DISC
Dominance: 42
Influence: 5
Steadiness: 38
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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