MSP IT Helpdesk/Support/Engineer

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 25th, 2024 (yesterday)

Member Since

September 4th, 2017

Profile Description

As a highly skilled IT professional with over 4 years of experience in the food manufacturing industry, I am equipped with strong technical skills and excellent interpersonal abilities. I have a passion for using my technical know-how to benefit others and am eager to take on new challenges in order to continue growing and improving my IT skills.

Highlights of my experience include:-MSP Environment.-ConnectWise(Ticketing & RMM).-IT Glue.-Providing remote technical support through phone and internet communication.-Maintaining operating systems by repairing hardware and configuring software.-Administering Active Directory(user account management, group policy)-Implementing and managing Mobile Device Management (MS Intune, Jumpcloud).-Administering Office 365, including Exchange Online(distribution list, Group mail creation and permission).-Administering MFA(Duo and Okta)networks (TCP/IP, DNS, DHCP, WAN, VLAN).-Working with firewall systems (Sophos/Fortinet) and load balancers (Peplink).-Knowledge virtualized environments using VMWare (ESXI) & Citrix VDI-Process Onboarding and Offboarding-Email filtering Upgrade to see actual infocast & Barracuda.-Cloud and Local File Server(Egnyte, Synology, Google Drive and Onedrive), creation and give permission.
I am confident that my technical expertise and interpersonal abilities make me a valuable asset to any organization. I look forward to the opportunity to bring my skills and enthusiasm to your team.