Sales Development Rep. Appointment Setter

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 31st, 2024 (today)

Member Since

September 3rd, 2017

Profile Description

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
• High customer service standards
• Service solutions expert
• Strong problem solving ability
• Devoted to data integrity
• Troubleshooting skills
• Call center management experience
• Telecommunications knowledge
7 years total experience as Technical Support and Customer Service in a call center industry here in the Philippines
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Addressed customer service inquiries in a timely and accurate fashion.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Trained staff on how to improve customer interactions.
Lead a team of customer service representatives to increase service center profitability.
Troubleshoot installation on Windows Operating system/Microsoft office application
Trained staff on how to improve customer interactions.
Lead team of customer service representatives to increase service center profitability