Nissa

VA, Customer representative, Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

February 8th, 2025 (yesterday)

Member Since

August 28th, 2017

Profile Description

With 7 years of experience in the BPO industry and an additional 7 years working remotely in the real estate and electrical services sectors, I have developed a strong foundation in cold calling, lead generation, customer relationship management, and customer service. My BPO background helped me hone my communication and problem-solving skills, allowing me to efficiently handle customer inquiries, manage high volumes of calls, and deliver exceptional Upgrade to see actual info my remote roles, I have continued to leverage these skills, generating leads and nurturing relationships as a Cold Caller for a real estate company and managing service dispatching for an electrical services company. I am adept at working in fast-paced environments, collaborating remotely, and exceeding performance goals.I am committed to delivering results through effective communication, attention to detail, and building long-lasting client relationships. My experience has equipped me with a versatile skill set that I am eager to apply to new challenges and opportunities.

Expertise in the following tools:

VUpgrade to see actual info
Call tools
Line2
Nextiva
Bria
Service Titan
Home Improvement
Yelp
Angis
MS Office Suite
WordPress
Excel