Shopify Expert, Dropshipping,  Live Chat Expert, Email Specialist, etc

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

September 18th, 2024 (2 days ago)

Member Since

August 25th, 2017

Profile Description

Work Experience :

Company name : American ChatLink (ACL)
Company Description : Selling online membership-
Mataas na Lupa , Lipa City Date: January 2008- December 2008

Company name : TeleTech Lipa for Telstra Philippines (5 years ) Company Description : Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets.

Company Address: Level 2 & 3 Robinsons Place Lipa Mataas na Lupa,Lipa City, Batangas.
Date: Sept 2012 - Sept 2017

1. Billing Specialist : Assisting customers with mobile phone, home internet/home phone, wireless broadband billing over charges, payment arrangement, right planning,

2. Online Team : Part of the online team who’s managing customers pre/post orders of mobile phones, home internet/home phone, wireless broadband

3. Sales Associate : Accepting and making calls to offer right planning for the customers.

4. Online Registration : Assisting customer with “Online Registration”. Guiding and walk the customer’s through. More on Website Navigation Assistance.

5. Email Support : Receiving and Sending out emails using Microsoft Outlook/Office for online orders, schedule plotting, analysis of metrics & scores, etc.

6. HomeBased Background Jobs : SEO Business Listings and Keyword Research Tools.

7. Basic Technical Support : Have some basic technical support for Mobile and Home Internet services.

8. Call OutBound Support: Became part of a team who’s doing outbound calls to unsatisfied customers and look for alternative options to change it an advocate customers experience.

-Company name : Ivy & Fig (Upgrade to see actual info)
-Company Description : : E-commerce - Dropshipping – Emai/Chatl support, order fulfilment/tracking

-System tools involved : Gorgias, Zendesk, AliExpress, Shipfusion, Shopify, Time Doctor

-Company name : SEO Specialist
 -Company Description : Business listings – Gmail, RankTracker, Keyword Search Ranking, etc
-System tools involved : Gorgias, Zendesk, AliExpress, Shipfusion, Shopify, Upwork

-Company name : Pluto99 / SkullObsessed
-Company Description : E-commerce - Dropshipping – Email/chat support, order fulfilment/tracking
-System tools involved : Reamaze, Zendesk, AliExpress, Shipfusion, Shopify,

-Company name : Project Yourself (Online Jewelry Store)
-Company Description: E-commerce -Manage chats/email and answer phone calls and give information about customer's order, order fulfillment/tracking
System tools involved : Shopify, Zendesk, Oberlo, Aircall, Asana

-Company name : LUX VT Team
-Company Description : Data Entry for Real State
-System tools involved : Realtor, Soho, Google Sheets