Amazon FBA Virtual Assistant 

As an E-Commerce Manager focusing on Amazon Seller Central (FBA), I am responsible for overseeing and optimizing the online sales operations on the Amazon platform. My role involved activities designed to maximize product visibility, case log management, enhance customer experience, and drive revenue growth.

As an Amazon FBA Virtual Assistant, I possess a comprehensive skill set tailored to managing and optimizing Amazon's Fulfillment by Amazon (FBA) operations. Listing Optimization: Expertise in creating and optimizing Amazon product listings with compelling titles, detailed descriptions, bullet points, and high-quality images to enhance visibility and conversion rates. Knowledgeable in implementing SEO best practices to improve organic search rankings. Performance Monitoring: Skilled in analyzing key performance metrics such as sales data, customer feedback, and return rates. Capable of generating reports and making data-driven recommendations to optimize product performance and operational efficiency. Promotions: Knowledgeable in setting up and managing coupons, and promotions, (prime day, cyber Monday, black Friday) developing promotional strategies to boost product visibility and sales. Compliance & Policy Adherence: Familiar with Amazon’s policies and guidelines to ensure compliance with all aspects of product listings, packaging, and shipping. Ability to stay updated on policy changes to ensure listings avoid unnecessary suppression that affects product sales. Technical Skills: Proficient in using Amazon Seller Central, FBA tools, Helium 10, Keepa, and related software platforms. Comfortable with data entry, spreadsheet management, and using various e-commerce and productivity tools.

As an E-Commerce Manager, inventory management is also part of day-to-day tasks. I oversee the daily inventory levels ensuring optimal stock levels and minimizing discrepancies. Provide daily forecasts to track and manage stock levels, product seasonality, and reorder points. I also conduct bin checks in response to negative feedback or customer-related issues that could impact entire batches of replenishment. This involves ensuring accurate forecasts and reporting any affected products to our logistics team. We then coordinate with our third-party logistics (3PL) warehouses to address and resolve any defects or issues identified.

As an E-Commerce Manager, precise data entry and accurate forecasting have been integral to driving business success. My responsibilities encompassed managing a broad range of e-commerce operations with a particular focus on ensuring that all data related to inventory, sales, and market trends was meticulously recorded and analyzed to support strategic decision-making.