Hello there! I have over seven years of experience in Customer Service assisting US/AU/NZ customers. I can provide e-mail, chat, phone, and back office support and will do everything I can to make sure all your customers' concerns are addressed. Communication is my passion and I strongly believe in fully understanding the needs of customers in order to achieve customer satisfaction. Throughout my work experience, I have managed to improve skills that are very close to my personality and that I consider necessary to quality customer service such as patience, attentiveness, clarity, time management, empathy, promptness, and effectiveness. I am always eager to learn more and will completely familiarize myself with the product/service to provide the best possible assistance to customers. I am a full-time freelancer and can work US, AU or NZ business hours.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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