Jan

Virtual Dynamo: Customer Service| Tech Support| Admin Assist

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Overview

Looking for full-time work (8 hours/day)

at $12.10/hour ($2,129.60/month)

Bachelors degree

Last Active

November 9th, 2024 (3 days ago)

Member Since

August 8th, 2017

Profile Description

10+ years of customer and technical expertise
2+ years of nailing virtual assistance and admin tasks
Exceptional support drives results: lower churn, higher lifetime value, and increased profits. My proactive approach and stellar experiences fuel constant growth and keep us ahead in the market, refining offerings and processes while ensuring customer satisfaction and loyalty.
Nurturing creativity within the realm of customer experience and technical support for enhanced solutions and seamless service.
-Siebel
-Salesforce
-ServiceNow
-Zendesk
-Freshdesk
-Amazon Connect
Efficiency in Action: Work Order Mastery, Vehicle Tracking Precision, Analytical Excellence
-Rodeo
-Latchel App
-Global Warranty Management
-VTIMS ( Vehicle tracking and fleet management system)
-POMS ( Production and operations management system)
Empowering Growth Through Communication and Development
-Slack
-Microsoft Teams
-Zoom
-Google Meet
Optimizing Achievement: Simplified Coordination and Scheduling
-Deputy
Connect, Engage, Achieve: Your Social Media Adventure
-FB
-IG
-TikTok
Ready to harness the power of my skills for our success? If it sounds like a match, reach out, and let's schedule a discovery call.

Top Skills

Customer Support

Experience: 10+ years

Customer Support » Email Support

Experience: 10+ years

Customer Support » Chat Support

Experience: 2 - 5 years

Other Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Marketing » Copywriting

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
36
Gender
Male
Website
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Address
Taytay, Rizal
Tests Taken
DISC
Dominance: 4
Influence: 5
Steadiness: 1
Compliance: 2
English
C1(Advanced)
Government ID
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