Email Support+ for Textile | Design | Jewelry | Gems

Overview

Looking for full-time work (8 hours/day)

at $16.50/hour ($2,904.00/month)

University of the Philippines (Presidential Scholar) Bachelor of Arts in Multimedia Studies &  Associate in Arts

Last Active

September 23rd, 2024 (12 days ago)

Member Since

August 8th, 2017

Profile Description

Looking for a skilled and knowledgeable EMAIL support expert? 

GEMS | JEWELRY | DESIGN | FASHION | TEXTILE

DECADE TENURE: 12+ years of active involvement in the above industries
OUTSTANDING WFH EQUIPMENT: Mac OS and Fiber internet connection
SELF-STARTER: Independent and love for learning
EYE FOR DESIGN AND AESTHETICS: Multimedia Arts Degree

Let's team up to create unforgettable experiences for your customers! 
<8efe80624d780eba0c6493ec45140364>EMAIL CUSTOMER SERVICE TASKS I EXCEL AT
- Timely addressing inquiries
- Adeptly resolving complaints
- Proficiently troubleshooting technical issues
- Efficiently overseeing orders and customer accounts
- Proactively addressing customer feedback
- Creating impactful macros and email templates
- Maintaining accurate and up-to-date FAQs

PLATFORMS I'M PROFICIENT IN
- Zendesk
- MS Office 365
- Google Tools (Docs, Sheets, Drive)
- Slack
- Stripe
- CRM
- Canva

REASONS TO CHOOSE ME:
- Outstanding proficiency in English communication (both verbal and written)
- IELTS Certified (Academic)
- Demonstrated leadership skills from previous management experience, ensuring seamless operations
- In-depth expertise in implementing top-tier practices
- Strong commitment to exceeding expectations and ensuring the utmost satisfaction 

P.S. I assure you, I'm worth it! *wink*