I have been ib the BPO industry for 10 years. I started out as a Customer Service Representative, then worked as an Escalations Specialist, then got promoted as a Quality Analyst afterwards. Then I got into Business Development as a Project Delivery Manager, and Business Development Manager. I look for clients for the company that I work with. I also do Lead Generation, Appointment Settings and Sales. I handled Telecommunications, Healthcare and Financial campaigns. And as for Business Development, they are both for IT companies. I have been working remotely or home-based for two years now.
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