EXPERIENCED Virtual Assistant & Customer Service Expert

Overview

Looking for full-time work (8 hours/day)

at $11.40/hour ($2,006.40/month)

Bachelors degree

Last Active

February 1st, 2025 (7 days ago)

Member Since

August 2nd, 2017

Profile Description

Hi there! I’m a dedicated Virtual Assistant and Customer Service professional with over 6 years of experience helping businesses streamline their operations and deliver exceptional customer experiences.
Here’s what I bring to the table:
? Customer Service Excellence: Skilled in handling inbound/outbound calls, resolving customer inquiries, and managing email communications to maintain satisfaction and loyalty.
? Administrative Task: Proficient in creating contracts, and invoices, reconciling receipts, and managing schedules to keep your operations seamless.
? Social Media Management: From content scheduling to engagement, I can help build your online presence and foster community growth.
? WordPress Website Management: Keeping your site updated, polished, and running smoothly.
CEO Assistance: Handling day-to-day tasks like calendar management, travel arrangements, and presentation preparation with discretion and precision.
WORDPRESS KNOWLEDGE
• Design / Elementor
• SEO
• Meta Description
• Upload Products
• Create Variable Products
• Internal and External Links
• Images (with alt tags)
I'm proficient in using
• Microsoft Office Suite
• Google Suite
• WISE
• Asana
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• CANVA
I'm also skilled in handling different CRMs such as
• KEAP (InfusionSoft)
• Ricochet
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• Tave
• Maid Central
I aim to take care of the details so you can focus on your big-picture goals. Whether you need support with ongoing tasks or a project-based solution, I’m here to help. Let’s connect and bring your vision to life!