5 Years Experience Virtual Assistant | eCommerce

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 29th, 2024 (3 days ago)

Member Since

July 31st, 2017

Profile Description

Need a professional that can hit the ground running? 
- 5 years of Virtual Assitance Experience
- Licensed Professional (Agriculturist)
- Tech-Savvy VA 

Here's a high-level overview of how I can level up your business: 
- I have over 3 years of experience as an e-commerce virtual assistant, focusing on eBay dropshipping , and managing eBay seller account. 

My tasks include:
- Product listing,
- Managing day-to-day operations of eBay dropshipping account,
- Handling order fulfillment from Dropshipzone to eBay; and,
- Promptly addressing customer inquiries and resolving issues. 

Send me a message if it sounds like we're a great fit! Or, if you want to learn more about what I can offer, here's more about me: 

GLOBAL eCOMMERCE SPECIALIST
I bring expertise in optimizing online storefronts and enhancing user experience. My skills in SEO, and platform management are crucial in expanding a business's online presence and reaching a wider audience. My role is pivotal in leveraging the latest eCommerce tools and trends to boost online engagement and revenue.

I specialize in the following eCommerce platforms: 
- eBay 
- Amazon 
- OneShop 
- Reverb 

... and in the following eCommerce tools: 
- Terapeak 
- Scarcity Manager 
- SKU Grid 
- ShipStation 

My extensive experience working with diverse teams across the globe has honed my ability to adapt to various cultural business practices and different timezones. 
In my several years of experience, I had the opportunity to work with clients from: 
- US 
- UK 
- Australia 
- Germany 

DROPSHIPPING EXPERT
As a seasoned professional in the dropshipping industry, I play a pivotal role in navigating the complexities of e-commerce, streamlining supply chain management, and optimizing product sourcing strategies.

In my previous experience, I had the opportunity to successfully source high-profiting products from the following suppliers: 
- Dropshipzone 
- Hornbach
- Obi
- AliExpress 

CUSTOMER SERVICE CHAT SUPPORT 
I excel in providing exceptional, real-time assistance to customers, enhancing their shopping experience and resolving issues efficiently. My expertise in communication and problem-solving directly contributes to increased customer satisfaction and loyalty, reinforcing the company's reputation for outstanding customer care. 
- Upgrade to see actual info 
- Whatsapp 
- Telegram 
- Freshdesk 

- Community and social media moderation (Facebook, Social Pilot).
- e-Commerce operations support using platform such as eBay and Amazon Seller Central. 

FLEXIBLE VIRTUAL ASSISTANT 
I can also wear different hats and have successfully taken other roles in: 
- Research 
- Data Entry 
- Product Sourcing 
- eBay Store Manager 

Lastly, as a tech-savvy VA, I am proficient in the following software: 
- Google suite 
- Microsoft Office 
- Vonage 
- Slack 
- Skype 
- Kanbanflow 
- Asana 
- Trello