Welcome to my profile!
As a vacation rental specialist with direct experience working with Airbnb and as a Short-term Rental Manager, I understand the importance of delivering seamless guest experiences while ensuring property owners achieve maximum returns. I guarantee that I can provide the best guest support possible. My comprehensive knowledge encompasses all aspects of property management, from guest communication and booking management to claims processing and maintenance coordination.
To streamline operations and enhance performance, I leverage a range of tools and technologies, including
> Channel Manager: I specialize in utilizing Hospitable as a channel manager to manage your property listings across multiple platforms efficiently, ensuring optimal visibility and maximum bookings.
> Guest Communication Tools: Efficient guest communication is crucial for positive guest experiences. I am well-versed in using platforms such as OpenPhone and Platform's native messaging system to ensure timely responses, address inquiries, and enhance guest satisfaction.
> Claims Specialist: I can assist in filing property claims for platforms such as Insurance, Airbnb, and VRBO, ensuring smooth resolution in case of damages or disputes.
> Cleaners Hiring: Utilizing platforms like Turno, Yelp, and Google, I efficiently hire cleaners to maintain the cleanliness and appeal of your properties, ensuring they meet guest expectations.
> Maintenance Hiring: Through platforms like Yelp, Yellow Pages, and Google, I coordinate the hiring of maintenance personnel to promptly address any issues and ensure the smooth operation of your properties.
I am also a fast learner who can easily adapt to new tools and software, ensuring that I stay up-to-date with the latest advancements in the industry. I am excited about the opportunity to collaborate with you and contribute to the success of your properties.
Thank you for taking the time to visit my profile. I am available for an interview to discuss your specific needs and how my skill set aligns with your goals. I look forward to the possibility of working together.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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