DATA ENTRY/ CHAT SUPPORT

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

February 26th, 2025 (2 days ago)

Member Since

July 18th, 2017

Profile Description

With a background in e-commerce management, I bring a wealth of experience in providing exceptional customer service and streamlining operational processes. As an outsourced professional, I specialized in managing various aspects of e-commerce, primarily focusing on customer inquiries and order management. One of my key responsibilities involved promptly responding to customer emails, assisting them with inquiries related to their order status, product information, and any other concerns they may have had. By delivering personalized and effective support, I contributed to enhancing customer satisfaction and fostering long-term relationships with the brand. In addition to customer communication, I adeptly handled the Shopify platform, where I efficiently processed refunds and cancellations. This involved navigating the Shopify interface with ease, ensuring accurate transaction records, and adhering to company policies and procedures to uphold customer trust and satisfaction. Furthermore, I managed Gmail accounts effectively, maintaining organized inboxes and promptly addressing incoming messages. Whether it was resolving customer issues, coordinating with teaUpgrade to see actual infombers, or managing administrative tasks, I utilized Gmail's features to optimize communication and productivity. Overall, my experience in e-commerce management has honed my skills in customer service, order processing, and platform management. I am adept at multitasking, problem-solving, and adapting to new technologies and processes, making me a valuable asset in any e-Commerce environment