Customer Service, Email, Live chat and Phone Support

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 1st, 2024 (today)

Member Since

March 13th, 2011

Profile Description

With over 10 years of experience as a customer service representative and administrative support professional, I bring a well-rounded skill set to any role. My background includes managing inbound sales, providing comprehensive customer support, overseeing content moderation, and delivering efficient email and chat support. I am also adept at social media management, allowing me to engage and communicate effectively across multiple platforms.I am known for my ability to multitask seamlessly and maintain composure under pressure, consistently meeting tight deadlines with precision. My strong organizational skills and proactive approach enable me to handle complex projects while delivering exceptional service and support.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Other Skills

E-Commerce » Shopify

Experience: 2 - 5 years

I have 3 years of experience working with Shopify. This is where we used to process the orders, issue refund, manage chargebacks and monitor the shipment and delivery.