Accenture Inc.
March 2021- present
OTC Analyst - Contract and Risk Assessment Officer
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
to check the completeness of the contract, accuracy of the prices and to ensure
proper approvals are provided prior releasing of the orders.
<!--[if !supportLists]-->o
<!--[endif]-->Communicates
with Sales for supporting documents, confirmation if there are any
discrepancies on the contract and the system.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for queries and disputes received thru
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for the creation of credit memo and debit memo in Aurora.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for creation and updating desktop procedures.
IBM BUSINESS SYSTEM May 2019- March 2021
OTC Analyst- Credit and Collections
<!--[if !supportLists]-->o
<!--[endif]-->Monitoring
and releasing of blocked orders after approvals.
<!--[if !supportLists]-->o
<!--[endif]-->Communicating
with customers for payments prior to releasing orders.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for queries and disputes received thru
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for the creation of credit memo and debit memo in SAP.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for releasing of EDI in the system.
<!--[if !supportLists]-->o
<!--[endif]-->Assists
in matching payments to invoices in SAP.
<!--[if !supportLists]-->o
<!--[endif]-->Follow
up delinquent accounts with customers and/or Sales Representatives.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for creation and updating desktop procedures.
IBM BUSINESS SYSTEM MARCH 2017- March 2018
OTC Analyst - Customer Maintenance Analyst
<!--[if !supportLists]-->o
<!--[endif]-->Creation
and updating customer records in SAP.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for checking details and supported documents for the creation and updating of customer
record.
<!--[if !supportLists]-->o
<!--[endif]-->Creation
material codes for GL accounts.
<!--[if !supportLists]-->o
<!--[endif]-->Create
script for pricing discounts and uploading it in SAP.
<!--[if !supportLists]-->o
<!--[endif]-->Responding
to inquiries from sales managers, credit managers/officers via
phone.
<!--[if !supportLists]-->o
<!--[endif]-->Auditing
customer master transactions of other Master Data Analyst.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for providing reports for ABN, NCC, and other reports requested from time to
time.
<!--[if !supportLists]-->o
<!--[endif]-->Updating
desktop procedures for any changes in the process.
IBM BUSINESS SYSTEM March 2016- March 2017
OTC Analyst- Credit and Collection
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for creating credit memo for credit card refund.
<!--[if !supportLists]-->o
<!--[endif]-->Applying
Comenity transactions to Oracle.
<!--[if !supportLists]-->o
<!--[endif]-->Responding
to AMEX disputes accurately and promptly.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for creating and sending of reports for AMEX disputes.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for creating Credit Memo, Debit Memo and Manual invoice.
<!--[if !supportLists]-->o
<!--[endif]-->Responsible
for updating desktop procedures for any changes in the process.
PHIL-DATA
BUSINESS SYSTEMS INC. July 2014-September
2015
Billing Assistant
<!--[if !supportLists]-->o
<!--[endif]-->Prepares,
prints and mails invoices to customers.
<!--[if !supportLists]-->o
<!--[endif]--> Applies special rates and discounts to certain
bills.
<!--[if !supportLists]-->o
<!--[endif]--> Ensures proper credit terms are on each
bill.
<!--[if !supportLists]-->o
<!--[endif]--> Reviews financial data, corrects any
discrepancies and reconciles accounts.
<!--[if !supportLists]-->o
<!--[endif]--> Operates an electronic billing system and
works with database software.
<!--[if !supportLists]-->o
<!--[endif]--> Keeps accurate customer records.
<!--[if !supportLists]-->o
<!--[endif]--> Discusses invoices and accounts with sales
representatives.
<!--[if !supportLists]-->o
<!--[endif]-->Prepare
sales report for BIR reporting.
<!--[if !supportLists]-->o
<!--[endif]-->Prepares
cancellation report and other reports requested.
UNIONBANK
OF THE PHILIPPINES October 2010-May 2012
Sales and Service Assistant -Teller
<!--[if !supportLists]-->o
<!--[endif]-->Processed
clients’ deposits/withdrawals and cashed checks after verification of
signatures and balances.
<!--[if !supportLists]-->o
<!--[endif]-->Resolve
account service issues and respond to client inquires promptly and effectively.
<!--[if !supportLists]-->o
<!--[endif]-->Proactively
educate clients on utilizing available access channels (i.e. ATM, Online and
Telephone Banking).
<!--[if !supportLists]-->o
<!--[endif]-->Promote
the sale of bank products and services to clients.
<!--[if !supportLists]-->o
<!--[endif]-->Drive
efforts in the branch to identify and implement a positive overall client
experience.
“I can find little blocks of time to focus so we can scale this business.”
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