Jerel

5 years in CSR with Shopify, Gorgias, and Zendesk experience

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

January 31st, 2025 (4 days ago)

Member Since

July 6th, 2017

Profile Description

Thank you for visiting my profile!

My name is Upgrade to see actual info Upgrade to see actual info with five years of hands-on experience in customer support and a C1 level of English proficiency, I am confident in my ability to contribute effectively to your team.

During my tenure at various esteemed companies such as Expedia, UberEats, Flatworld Solutions, Karma and Luck, and Dose of Roses, I have honed my skills in providing exceptional customer service and resolving complex issues. I have a solid understanding of customer needs and preferences, which allows me to anticipate problems and provide proactive solutions.

One of my strengths lies in my proficiency with a range of customer support tools, including:

*Zendesk
*Gorgias
*Freshdesk
*Zohodesk
*Helpdesk
*Shopify
*Amazon
*CapCut
*Notion
* Answering Tickets
*Shipstation
*Manychat
*Slack
*Trello
*Monday
* Email Support
* Chat Support
* Phone Support
* MS Teams
* Social Media Management
* Google Docs
* Google Sheets

If you need my assistance or service, please feel free to contact me here at Onlinejobs.ph and I would love to work for you.