Dynamic VA with Sales and Customer Service Expertise

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

November 11th, 2024 (2 days ago)

Member Since

June 28th, 2017

Profile Description

Hello, I'm Sheryl de Upgrade to see actual info!
With over seven years of dedicated experience as an Account Specialist, I've had the privilege of working with multinational clients, offering top-notch sales and customer service. Throughout my journey, I've collaborated with renowned names such as Chase Bank, Capital One, Aetna, and Dish Network, contributing to their success through my skills and commitment.
-Chase Bank: I engaged credit cardholders proactively, presenting tailored insurance solutions that met their unique requirements.-Capital One: My role involved guiding customers through credit card activation, addressing changes, and resolving bill inquiries with utmost efficiency.-Aetna: I assisted providers in translating insurance coverage and member-related details.-Dish Network: My responsibilities encompassed being an Account Specialist, Customer Service Representative, and Technical Support agent. I handled everything from bill inquiries and technical troubleshooting to strategic account retention.
In addition to my call center experience, I also worked as an online ESL teacher for Koreans in 2008. I taught students from beginner to advanced levels. Transitioning to freelancing in 2009, I worked as a customer service/lead generation specialist for a small independent company. I also worked as an appointment setter for an independent client selling merchant terminals or payment terminals for small to medium-sized businesses.