About Me
I am a committed working mom and seasoned professional with strong expertise in client relationship management and accounts receivable. Known for being reliable and accountable, I prioritize delivering exceptional service and ensuring client satisfaction. My ability to efficiently manage accounts while fostering positive client relationships supports both business growth and financial stability.
Why Should You Hire Me?
I believe I would be a valuable asset to your team due to my diverse experience in various roles:
Strong Organizational and Communication Skills: As a Commercial Account Manager and Estimator, I effectively maintained the CRM system, communicated with clients for status updates, and managed multiple tasks.
Proven Experience in Collections and Client Relations: In my roles as a Collections Specialist and Claims Coordinator, I managed delinquent accounts, negotiated payments, and built strong client relationships while improving recovery rates.
Financial Management Expertise: As an Office Assistant and Accounts Receivables, I handled invoicing, tracked payments, reconciled accounts, and ensured compliance with financial regulations.
HR and Operational Insight: My work as a Human Capital Shared Services Specialist involved conducting HR audits, managing employee onboarding, and developing HR policies, enhancing my understanding of organizational processes.
My combination of client management, financial expertise, and operational experience equips me to handle diverse responsibilities and positively impact your team.
Experience: 1 - 2 years
As an account manager, it is my responsibility to maintain and nurture relationships with clients to ensure their needs are met and to drive business growth. I act as the primary point of contact between the client and the company, managing communications, resolving issues, and identifying opportunities for upselling or cross-selling products and services.
Experience: 1 - 2 years
In my role as an estimator, I analyze project requirements and provide accurate cost projections for materials, labor, and time. It's essential to ensure that projects are financially feasible and stay within budget. I work closely with contractors and clients to gather necessary information and develop detailed estimates.
Experience: 1 - 2 years
I am skilled in supervising billing, collections, and reconciliation processes to guarantee that payments are made on time and without errors.
Experience: 1 - 2 years
Excellent interpersonal skills with a demonstrated ability to build and maintain strong client relationships, resolve issues promptly, and ensure customer satisfaction.
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