Current Employment Status:
Hired Part Time on Feb 12, 2024
-Part time assistant podcast audio editor from February 5, 2024 till present. (Direct client from Kuwait).
-Part time Podcast Support Agent from July 20, 2023 to August 19, 2024. (US company-Client under Bruntwork)
-2 years of experience in podcast post production company as audio editor, junior team leader, trainer and QA for Audio Editors Team. (US company)-More than 3 years of experience in the BPO Industry as tier 1 technical support and customer service representative w/billing (US accounts)
-B2B experience of more than a year as business development specialist under shopify partner app (US company)
-7 years of experience in building PC and basic troubleshooting (side hustle)
Experience in using the following softwares and tools:
*Assisting clients: Jive, Freshchat, Freshdesk
*Lead generation for ecommerce platform: MYIP, StoreLeads
*CRM: Mailchimp, Hubspot
*Project Management: Asana, Trello
*Ticketing System: Jira
*Team communication and meetings: Google chat,
*Audio Editing: Sony Vegas Pro, Reaper, and Adobe Audition (basic use for audio enhancement)
Other tools and software i’m eficient with:
*Photo Editing: Adobe Photoshop
*Basic knowledge in Canva
*Generating content: Chat GPT
*Creating
Experience: 1 - 2 years
I've been editing podcast audio episodes for 2 years. I do the following. -Finding teaser(hook) for the episode -Editing content of raw files like the filler words, redundancies, stuttering, cursing/swearing(as instructed) -making sure that cut sheet or special instruction send via email or chat from clients were followed -removing background noises, hissing, echoes, mouth click sounds , etc. or at least lessening those issue if not possible to remove completely -Adding intro and outro music with voice over , sponsored ads , disclaimer. Some clients have custom episode introductions or guest introductions. -Rendering final audio for publishing
Experience: 2 - 5 years
I worked as technical support representative for cable, internet, and mobile service providers all US account.
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