I am a professional with over 10 years of customer service experience working in the BPO industry. The bulk of my experience involves activating and troubleshooting connectivity issues of the following: Internet, VOIP Phone, and Cable. Additional tasks include assisting customers with their billing concerns and up-selling related products and services.
Since 2015, I've been able to perform the following tasks in my dedicated home office:
1. Online Sales Assistant - manage dropshipping on Amazon using tools such as Amazon Seller Central, Google Docs and Google Sheet.
2. Online Administrative Assistant - manage a business coach's appointment using ScheduleOnce and Google Calendar, do follow up calls on
3. Online Personal Assistant - do random tasks requested by employer like
I am a multitasker with a friendly and professional demeanor. I am positive that I can bring great value to your business.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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