Customer Service Representative, Content Writer, and Virtual Assitant
Experience: 5 - 10 years
For more than 7 years, I've been writing for business websites to grow their audience and reach their specific target market.
Experience: 5 - 10 years
I have worked for more than 16 years in customer service for different lines of business and have become an expert in supporting customers via phone, email, and chat.
Experience: 6 months - 1 year
● eMedia Works Position: Virtual Assistant (Email Customer Support Rep) Date Joined: Nov 2023 - Sept 2024 Work Description: Responsible for sending email replies to customers for e-learning clients. Escalate the customers’ refund requests and assist them with their accounts.
Experience: 6 months - 1 year
● eMedia Works Position: Virtual Assistant (Email Customer Support Rep) Date Joined: Nov 2023 - Sept 2024 Work Description: Responsible for sending email replies to customers for e-learning clients. Escalate the customers’ refund requests and assist them with their accounts.
Experience: 6 months - 1 year
● RE-Assist Virtual Assistance Services Address: 2F Gesdan Centrum, 80 Bokawkan Road, Baguio City Position: Virtual Assistant Date Joined: Sept 24, 2018 - July 2019 Work Description: Assist Real Estate Agents regarding documentation in Australia.
Experience: Less than 6 months
● STMS Global Telemarketing Services Position: Virtual Assistant (Senior Team Manager) Date Joined: Aug 2023 - Nov 2023 Work Description: Responsible for coaching agents, managing the team, attending meetings, and making sure that everyone on the team including the team leader is updated with the business process.
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