Laarnie

E-commerce Expert| Shopify Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

March 31st, 2025 (3 days ago)

Member Since

May 30th, 2017

Profile Description

Results-driven E-commerce Virtual Assistant with 6+ years of experience managing and optimizing online stores across Amazon, Walmart, eBay, and Shopify. Skilled in product research, order fulfillment, inventory management, and customer service, ensuring seamless operations and business growth. Proficient in using industry-leading tools to enhance efficiency and customer satisfaction.

Skills & Services: E-commerce Store Management – Handling day-to-day operations on Amazon, Walmart, eBay, and Shopify

* Product Research & Listing Optimization – Identifying winning products and optimizing listings with SEO-friendly descriptions.

* Order Processing & Fulfillment – Tracking shipments, managing inventory, and ensuring timely deliveries.

* Supplier & Vendor Coordination – Communicating with suppliers, negotiating terms, and overseeing stock availability.

* Customer Service & Dispute Resolution – Managing emails, chats, and returns via Freshdesk, Zendesk, and Shopify.

* Social Media Management – Scheduling content, engaging customers, and driving brand awareness.

* Technical & Administrative Support – Using tools like Microsoft Office, ChatGPT, Hootsuite, and CRM platforms to streamline workflows.

Let’s collaborate to scale your e-commerce business, improve customer satisfaction, and boost sales!