With extensive expertise as a social media manager and customer care representative. Able to increase brand awareness and engagement via the application of astute social media marketing techniques and superior customer service practices. a shown ability to effectively moderate online forums, respond to customer inquiries, and forge close relationships with clients to foster loyalty.
My strong communication skills and thorough awareness of banking information and services enable me to manage customer requests and efficiently advance the bank's values. capable of helping when it comes to social media data to inform tailored marketing strategies and boost output. capable of utilizing a variety of digital tools and platforms to speed up communication and enhance client experiences.
committed to providing exceptional client support, interacting with customers on social media
basic knowledge in editing through cap cut and canva.
Experience: 5 - 10 years
I've been a customer representative for 6 years now and I've been a social media manager for almost 3 years now.
Experience: Less than 6 months
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