Charo

Customer Experience Specialist

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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

May 17th, 2024 (2 days ago)

Member Since

May 13th, 2017

Profile Description

I am an experienced customer service professional with a diverse background in the American corporate landscape. With a proven track record in renowned companies such as H&R Block, TurboTax, Petco, and tawk.to I have honed my skills and expertise to provide exceptional service to customers.
Over the course of my career, I have undertaken various responsibilities in my previous Upgrade to see actual infoom technical support and customer care, including non-voice tasks like data entry, email support, and chat support, to voice-related tasks encompassing sales and customer service, I have gained extensive knowledge in providing comprehensive assistance to clients.
With a solid 10 years of experience in a reputable BPO company in the Philippines, namely Sutherland Global Services Phil Inc., I have developed subject matter expertise and a deep understanding of customer needs. My dedication and commitment to delivering top-notch service have been instrumental in ensuring customer satisfaction and achieving organizational goals.
If you have a project or opportunity that requires a skilled customer service agent with a proven background, I invite you to get in touch. Let's discuss your project in detail and explore how my expertise can be a perfect fit for your requirements. Together, we can drive exceptional customer experiences and achieve outstanding results.

Top Skills

Office and Administration » Data Entry

Other Skills

Marketing » Content Creation » Blogging

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
33
Gender
Female
Website
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Address
Tigaon, Camarines Sur
Tests Taken
IQ
Score:  91
DISC
Dominance: 54
Influence: 10
Steadiness: 16
Compliance: 20
English
C2(Advanced/Mastery)
Uploaded ID
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