VA |Customer Service Rockstar | Property Management

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 24th, 2024 (85 days ago)

Member Since

April 26th, 2017

Profile Description

With over 5 years in e-commerce customer service and 2 years in a BPO company, I bring a wealth of experience and a knack for resolving customer issues. Specializing in Shopify, I excel in turning challenges into opportunities and ensuring customer satisfaction is always my top priority.

Highlights of my professional skills:

-Strong empathy and sympathy in customer service
-Handling administrative tasks associated with vacation rental management for both short- and long-term properties
-In-depth knowledge of Shopify, eBay, Amazon, and dropshipping procedures
-Hardworking and dedicated to delivering maximum output
-Optimistic outlook on eventsExcellent communication and leadership skills
-Swift learner, even with limited resources
-Ability to work under pressure and adapt to changing situations
-Strong time management and flexibility
-Social media enthusiast
-Event planning and organizing
-Basic graphic design skills (Canva)

Applications that I am familiar with:

-CRM Tools: Zendesk, Freshdesk, Trello, Tawk, Slack, Gmail, Outlook, Georgias, WooCommerce, Reamaze, Rackspace, Sprout Solutions, SunFish SaaS, Amazon Seller, AOS
-Property Management Platforms: Airbnb, Upgrade to see actual info, VRBO
-Tools: Guesty, Hostfully, Hostway, Duve
-Office Suites: MS Office, Google Workspace
-Time Tracking: Time Doctor, Hubstaff, Workpuls
-Other Tools: Dropbox, TeamViewer, Zoom, Microsoft Teams, Recharge, PayPal
-Cold Calling: Mojo and VUpgrade to see actual info

My mission is to elevate customer experiences and contribute to my client's business success.