Rafaela

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelor of Science in Business Administration - Major in Marketing

Last Active

November 23rd, 2024 (10 days ago)

Member Since

April 12th, 2017

Profile Description

I am a highly results-oriented individual with over six years of experience in Administrative Support. I thrive in team settings and work efficiently to solve customer problems while remaining calm under pressure. I have also learned that I am highly comfortable with being independent and providing only the highest quality of work with minimal supervision. This shines through with my performance each day and with the quality of work I provide.

• Professional Attitude: As my references will attest, I have a knack for staying upbeat, regardless of the situation, and do my best to create an environment that is non-judgmental and open.

• Passion and Motivation: I have a true passion for customer service and pride in making customers and clients happy. Building relationships and making personal impacts are essential to me.

I am also highly motivated to progress in my career and eager to grow and succeed with every position I hold.

SKILLS:

• Cold Calling
• Appointment Setting 
• CRM Management
• E-mail Management
• Data Research
• Data Entry
• Inbound/Outbound Call Handling
• Online Research
• Customer Support
• Billing

Applications and Tools, Websites Used:
• Microsoft Outlook 
• Microsoft Office
• Google Suite
• Google Calendar
• Calendly
• Hubspot
• Collab
• Trello
• Dialpad
• CallTools
• Zillow, Upgrade to see actual info, Upgrade to see actual info, Homesnap, StreetEasy, etc.
• Opera PMS 
• SynXis Booking Engine
Upgrade to see actual info, Expedia, Agoda, Rakuten, Ctrip, etc.
• Adobe Photoshop and Adobe Premier Suite

Basic Information

Age
30
Gender
Female
Website
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Address
Mandaue, Cebu
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Government ID
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