* A VA team leader for more than six years now, overseeing the administrative and marketing operations of the company in a remote office setup, ensuring work efficiency and quality.
* More than a decade of customer service experience in a BPO/call center setting, supporting clients and users of various companies via multiple platforms and channels (phone, chat,
* Exposure to using CRMs and productivity tools for customer interaction and project management, such as Zendesk, Salesforce, Google Workspace, Microsoft Office, etc.
* Some of the services I can offer are:
Administrative Support: Handling administrative tasks such as
Marketing Support: Assisting in marketing operations, including internet research, lead generation, and contact outreach on the client’s behalf.
Project Management: Coordinating projects, managing timelines, and ensuring deliverables are met on time and within specification.
General Virtual Assistance: Providing remote support to executives, clients, and businesses in various administrative, operational, and other ad hoc tasks.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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