Current Employment Status:
Hired Full Time on Dec 19, 2023

Che

Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 25th, 2024 (today)

Member Since

April 6th, 2017

Profile Description

For more than 7 years, I have been in the Customer Service Industry where I worked as a Chat Support, Technical Support, Administrative Assistant and Client Liaison Associate wherein I am the best at.

I have expertise using different CRMs and platforms such as Salesforce, Echosign, Twilio, Helpscout, Zendesk, Slack, Microsoft Applications, Google Suite and more.

I know how to handle heavy inbound and outbound calls as well as multitask under pressure. I can negotiate and dUpgrade to see actual info quickly in crucial times. I also have excellent customer rapport and have high customer success rate and can build connections with customers.

I am experienced in handling sensitive documentations from customer and clients, respond promptly to inquiries about the benefits (through SMS, E-mail, and calls), leave voicemails, set up appointments.

I strongly believe that great companies are composed of great superiors and employees. I take my tasks seriously and my superiors regard me as a reliable, skilled and focused teaUpgrade to see actual infomber.
I have a lot to offer and can easily be trained with other things I'll be required to do.

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Appointment Setting

Customer Support

Customer Support » Sales Support

Office and Administration » Personal Assistant

Marketing » Telemarketing

Marketing » Content Creation » Blogging

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Forum Community Moderation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Web Programming » PSD to HTML

Basic Information

Age
30
Gender
Male
Website
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Address
PASIG CITY, METRO MANILA
Tests Taken
IQ
Score:  88
DISC
Dominance: 17%
Influence: 29%
Steadiness: 33%
Compliance: 21%
English
C2(Advanced/Mastery)
Government ID
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