Current Employment Status:
Hired Full Time on Aug 7, 2024
I am a leader in the BPO industry with a proven ability to direct and manage business operations, cultivate partnerships, retain top accounts and grow profit channels. I have been working with clients for over 16 years by providing my expertise in operations and account management, customer service, collections, compliance and quality assurance and business services.
A passionate leader with expertise in building client relationships and a results-oriented team builder leveraging strong account management background. A well accomplished leader in project management and professional services who provides a world class service.
CORE QUALIFICATIONS:
Leadership and Team Management
Account and Customer Relationship Management
Training and Development Experience
Inbound and Outbound Sales Experience
Experience: 10+ years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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