"ONE OF MY BEST HIRES ON UPWORK, SHE WAS EXTREMELY HELPFUL AND VALUABLE IN HELPING ME WITH MY BUSINESS"
I have more than 3 years of working experience in BPO as Technical Support and Customer Service Representative. And more than 4 years of working at home experience as
Strong background in handling customer inquiries via phone, ticket and
I provide experience in the following areas:
- Microsoft Office with intermediate level skills in Word, Excel and Power point.
- Google Docs and Google Spreadsheets
- Data Entry and Management
- Order Processing, Submit Dispute Evidences through Stripe
- Order Fulfillment and Discount creation through Shopify
- Answer tickets via Zendesk
- Uploading of Orders and Tracking using 3PL
- Phone Handling using Ring Central
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No matter the length of the project, my goal is to make your business run smoother. I always have eyes open for ways to increase productivity and add new learnings and skills along the way. Doing more than is expected, trying a little harder and going above the norm is what I do.
Feel free to send me a message if you think I can be an asset to your team.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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