Team Manager, Virtual Assistant and Customer Service Rep

My customer support experience reflects my ability to provide excellent service while handling inquiries efficiently. With over 2 years at JPark Island Resort & Waterpark, I developed strong communication skills, ensuring guests receive the best possible experience. From professionally answering calls to assisting with reservations and resolving concerns, I have shown dedication to customer satisfaction. Additionally, my role in training new employees highlights my leadership and ability to maintain service standards. My expertise in hospitality and customer relations makes me a valuable asset in client-facing roles.

My leadership style is built on a foundation of motivation, guidance, and quality control. With 7 years of experience as a Team Manager in the Photo Editing Industry, I have successfully led virtual teams, inspiring members to achieve high standards while ensuring smooth operations. My ability to train, coach, and monitor performance highlights my dedication to fostering growth and efficiency. Additionally, my experience in conflict resolution, metric tracking, and client communication demonstrates my strategic mindset and problem-solving skills. I am not just a manager—I am a leader who empowers others to excel.

My experience as a Virtual Assistant showcases my ability to handle critical administrative tasks with efficiency and precision. With 2 years in the real estate industry, I've successfully managed loan documents, coordinated with brokers and borrowers, and ensured seamless client communication. My expertise in document review, data management, and customer handling highlights my strong attention to detail and reliability in a fast-paced environment. Adaptable and proactive, I excel at supporting business operations while maintaining excellent service standards.