Joy

Executive Assistant, Digital Project Manager, & Tech Writer

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Overview

Looking for gig work

at $22.00/hour

Bachelor's Degree in Business Administration, Major in Financial Management & Accounting

Last Active

July 25th, 2024 (85 days ago)

Member Since

March 26th, 2017

Profile Description

I've been a go-to Operations and Project Management Maestro who's been rocking the remote support scene since 2017!

As a versatile virtuoso, I've joined forces with trailblazers from budding startups to mega-million-dollar enterprises across the USA, Canada, and Australia.

I'm all about that systematic and strategic approach to streamline operations, and I've got the Lean Six Sigma magic touch to make it happen.

Consider me your jack of all trades ready to help you conquer your business goals!

My special ingredients for success:

• EXECUTIVE/ADMINISTRATIVE SUPPORT: Assist in scheduling, correspondence, travel, onboarding, data entry, document management, reports, web research, presentations, meeting/webinar support, and other tasks for smooth business operations.

• PROJECT MANAGEMENT: Coordinate resources, timelines, and tasks to ensure successful completion of projects within deadlines and budgets.

• FINANCE MANAGEMENT: Utilize Squareup and QuickBooks for accurate, up-to-date financial records and invoicing.

• CUSTOMER SERVICE: Provide prompt, professional support to clients, addressing inquiries and resolving issues to ensure customer satisfaction.

• CONTENT WRITING AND EDITING: Craft compelling, well-researched articles, blogs, and marketing materials.

• CREATIVE INPUT: Offer innovative ideas for marketing campaigns, branding, and design elements to improve the overall appeal of your business.

• CRM SYSTEM MANAGEMENT: Organize customer data, track interactions, and analyze trends to strengthen customer relationships and drive sales.

• ADDITIONAL SKILLS & KNOWLEDGE:
Social Media, Online Presence, and Audience Engagement: Familiar with the basics of social media management, SEO, digital marketing tactics, and audience engagement strategies to boost brand visibility, web traffic, and foster connections.

Here's a glimpse of my toolbox:

• Google Workspace, Microsoft Office
• Squareup, Quickbooks
• WordPress, Squarespace, GoDaddy
• WooCommerce, Shopify
• MailChimp, ActiveCampaign
• Trello, Asana, Notion
• Slack, WhatsApp, Zoom, Skype
• Meta Business Suite, Creative Studio, Hootsuite
• Canva, Adobe Photoshop, Premiere Pro, CapCut
• Kajabi, FollowUpBoss, Podio
• Descript, Adobe Podcast Enhancer, Riverside.fm
• TrainHeroic, Arbox, Heartbeat, PT Distinction
• Cognito Forms, Typeform
• Bria, RingCentral, OpenPhone, Zoiper
• ChatGPT, Copy.ai, Otter.ai
• LinkedIn, Facebook, FB Groups, Instagram, YouTube, YT Studio

Top Skills

Customer Support » Technical Support

Office and Administration » Email Management

Office and Administration » Personal Assistant

Other Skills

Marketing » Social Media Management » Instagram marketing

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Website Builder » Wordpress » Woocommerce

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Customer Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Basic Information

Age
33
Gender
Female
Website
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Address
Tarlac City, Tarlac
Tests Taken
IQ
Score:  125
DISC
Dominance: 42
Influence: 7
Steadiness: 17
Compliance: 34
English
C2(Advanced/Mastery)
Uploaded ID
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