Dedicated and customer-focused IT Helpdesk, Technical Support, and Customer Service professional with years of experience providing end-users technical support and troubleshooting solutions.
Proficient in diagnosing and resolving hardware, software, and network issues for both Windows and macOS platforms.
Skilled in utilizing ticketing systems such as Zendesk, JIRA, SalesForce, AutoTask, and ServiceNow to ensure timely resolution of support requests and efficient i
Proactive in staying updated on the latest technologies and industry best practices to deliver optimal IT support services.
Amenable to working at home with a good working computer with a stable internet connection.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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