Experienced E-commerce General VA/Data Entry/Admin Works/CSR

Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

December 17th, 2024 (6 days ago)

Member Since

March 21st, 2017

Profile Description

Most of my experiences are exposed to providing excellent Customer Service and managing administrative works.

I have worked as a CSR/TSR for more than 5 years in an office-based before I became an online Virtual Assistant. I have used CRM, Oracle, Outlook, MS Office as a tool in completing my task. 

As a VA, I have experienced in doing eBay Returns and Cases, accommodates email inquiries both for eBay, Shopify, and Amazon. I am familiar with navigating Amazon, Shopify, AliExpress, and eBay websites. I am great at email management, assisting, and pacifying irate customers.

I am knowledgeable in doing dropshipping. I have experienced with eBay listing. I have used AutoDs, Hydra Lister, Zik Analytics, Title Builder as a tool for this task.

I had also the chance to look or search for influencers on Instagram.

I have the expertise in the area of customer support and the ability to resolve customer concerns with satisfaction. I am efficient in using a computer. I can do multi-tasking; I can type a minimum of 50wpm without compromising the quality. My previous work involves the following:

1) Knowledgeable in using CRM
2) Simple photo editing (crop, adjust the size, brightness)
3) Product listing in eBay and Amazon (Title optimization)
4) Using Google sheets, google docs, and google drive
5) Answering all inquiries on Facebook and Instagram
6) Checking and managing Emails
7) Finding Instagram influencers
8) Customer Support duties
9) Answering online inquiries
10) Managing eBay, Shopify, and Amazon Central
11) Managing Shopify and Aliexpress
12) Knowledgeable in using Oberlo, ZikAnalytics, AutoDs, Skugrid
13) Product research
14) Managing social media platform (FB and Instagram)
15) Knowledgeable in using iMovie (simple video editing)
16) Knowledgeable in using Canva
17) Knowledgeable in using Woocommerce
18) Knowledgeable in Google Sheets, Google Drive