Quality Analyst, Digital Marketing, Facebook Advertising

Overview

Looking for full-time work (8 hours/day)

at $6.06/hour ($1,066.67/month)

Bachelors degree

Last Active

March 13th, 2025 (today)

Member Since

March 19th, 2017

Profile Description

Quality Analyst
Polished, professional customer service rep offering:
* 13 years of experience providing customer support in busy call center environments for phone, chat and email
* An unwavering commitment to customer service, with the ability to build productive relationships,
resolve complex issues and win customer loyalty.
* Strategic relationship/partnership-building skills: listen attentively, solve problems creatively, and use
tact and diplomacy to find common ground and achieve win-win outcomes.
* Listen and audit calls, facilitate refreshers (updated SOPs), facilitate calibration sessions, and send reports and provide feedback for improvements.
* Creating dashboard and presenting the analysis to the business leaders

Digital Marketing
My goal is to help your business grow through the new and effective way of digital marketing success, such as Facebook ads. Creating and maintaining campaigns to be launched at midnight in the target location of the audience are my main job duties. As well as scaling and optimizing them. One important key to having a good-performing ad set is to have a well-targeted audience. The product should be the best match for the audience. Once we have enough audience in the campaign, I can create LAA to have a perfect targeting. Another effective way is retargeting the audience. Those who visited, viewed, or video views did not sign up or purchase.