7+ Years of Technical Support, Customer Service, Billing Support, Social Media Management, and Administrative Support experience. I've also done e-commerce support and I can say that I have sufficient knowledge of the apps used for e-commerce. I've also done employee training, quality assurance, invoicing, bug tracking, debugging on my past experiences.
SKILLS: I can work both in a team-oriented and independent environment. I am highly organized and efficient with my tasks. I can work with minimal supervision. Excellent communication and interpersonal skills. I make sure that I know every ins and outs of the business so I will know how to run it using what I know and what I've learned. I love learning new things. I always step out of my comfort zone so I can keep learning for my betterment. When I love what I do, I make sure to bring my best to make the business profitable to what I can provide.
TOOLS I AM FAMILIAR WITH Freshdesk, Zendesk, Shopify, Klaviyo, Google Apps (Sheets, Docs, Forms, etc.), Browserstack, Intercom, Zopim, Shipstation, Stripe, Woocommerce, Hellobar, Microsoft Office
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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