Edralane

Medical Scribe and Healthcare Customer Service Expert

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Overview

Looking for part-time work (4 hours/day)

at $9.09/hour ($800.01/month)

Bachelors degree

Last Active

September 30th, 2024 (yesterday)

Member Since

March 11th, 2017

Profile Description

*Experienced Medical Scribe with Proven Expertise in Efficient Documentation and Patient Care Support.
 *Healthcare BPO Expert in Providing Claim Status, Verifying Benefits and Eligibility, and Prior Authorization
*Build sales funnel for e-commerce businesses.

Top Skills

Customer Support

Experience: 2 - 5 years

Answer incoming phone calls from health providers and identify the type of assistance the provider needs (EG. benefit and eligibility, claims, authorization for treatment, explanation of benefits) ● Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide an appropriate response to the caller ● Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff ● Complete the documentation necessary to track provider issues

Professional Services » Medical Services » Medical Scribing

Experience: 6 months - 1 year

-Provide documentation coverage for assigned healthcare providers, which involves listening to audio records of patient clinic visits/encounters using AI technology and support tools to summarize medical facts, findings and prescribed treatment plan into a professional clinical report/provider note format. Clinical reports/provider notes include but are not limited to history of present illness, review of systems, physical exam, results, assessment, and plan. -Navigate client electronic health record (EHR) to enter clinical reports and data directly into client's EHR. -Document clinical reports and data into EHR in adherence with client's guidelines, workflows and note templates. -Maintain a high-quality of standards and adherent with account specific documentation guidelines and requirements.

Customer Support » Insurance » Prior Authorization

Experience: 2 - 5 years

● Answer incoming phone calls from health providers and identify the type of assistance the provider needs (EG. benefit and eligibility, claims, authorization for treatment, explanation of benefits) ● Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide an appropriate response to the caller ● Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff ● Complete the documentation necessary to track provider issues

Other Skills

Basic Information

Age
41
Gender
Female
Website
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Address
Mandaue, CEBU
Tests Taken
None
Uploaded ID
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