Customer service agent/Quality Analyst - Trainer

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (3 days ago)

Member Since

March 9th, 2017

Profile Description

I have an extensive background in customer service, phone calls, chat support, and email support for Macy’s and Bloomingdale which are two of the largest retail stores in the US. I have been in the BPO industry as a customer service representative and a Quality Analyst for 4 years. My skills would include customer support through phone calls, chat, and e-mail. I am very familiar with web research, Zendesk, Microsoft applications, Google applications, and the like. Along with my technical skills, I also have a background as an English Online Tutor and telemarketing.
Along with my technical skills, my past experience as a CSR and quality analyst has also taught me to be a great collaborative team player, providing excellent customer service, and relationship-building, and my communication skills have been praised by my prior employers. While my experiences would add value to your business, when you combine these with my passion, dedication, and commitment, I believe I provide the total package. I guarantee that you won’t regret making the decision to hire me, it would be an honor to join your team.