Experienced E-commerce Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 15th, 2025 (26 days ago)

Member Since

March 9th, 2017

Profile Description

With over 8 years of experience providing top-tier customer support for leading e-commerce brands, including Macy's and Bloomingdale's, I bring a proven track record in phone, chat, and email support. My expertise spans platforms such as Gorgias, Shopify, Zendesk, and Freshdesk, enabling me to effectively manage customer inquiries, resolve issues, and enhance the online shopping Upgrade to see actual info addition to my BPO background as a Customer Service Representative and Quality Analyst, I am well-versed in web research, Microsoft and Google applications, and telemarketing. My diverse skill set and passion for customer service have allowed me to build strong customer relationships and foster collaboration within teams.Known for my excellent communication skills and commitment to delivering results, I take pride in providing solutions that drive customer satisfaction. With a blend of technical expertise and interpersonal skills, I am confident I can contribute valuable insights and support to your team. I would be honored to bring my experience and dedication to your business.